Lokayan – Handicraft Heritage – Shipping Policy
At Lokayan – Handicraft Heritage, we take great care to ensure your handcrafted items are delivered safely and on time. Below you’ll find our complete domestic and international shipping guidelines.
1. Processing & Delivery Timeframes
A. Order Processing
All orders undergo final quality checks and secure packaging. Orders are typically processed and dispatched within 1–2 business days.
B. Delivery Time (India)
Delivery timelines vary by location:
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- North East / J&K / Remote Areas: 7–10 business days
A tracking link will be emailed to you once your order is shipped.
2. Shipping Charges (India)
We are pleased to offer FREE SHIPPING across India on all orders.
3. Eco-Friendly Packaging
We use environment-friendly, recyclable and protective packaging materials to ensure your handcrafted products arrive safely and sustainably.
4. Lost, Damaged or Incorrect Address
- Please ensure your address is accurate at checkout.
- If a parcel is returned due to an incorrect address, re-shipping fees may apply.
- For loss or damage during transit, notify us within 48 hours and we will assist you immediately.
5. Tracking & Support
Tracking details will be shared with you by email after dispatch.
For any shipping-related queries, contact us at:
support@lokayan.in